Shipping & Return Policy
We ship worldwide and offer standard free shipping to Europe on all orders over €250.
Destination Service Cost Delivery Time
Belgium Benelux 24h Free Shipping 1-2 working days
Europe Standard Express Shipping Free Shipping 3-5 working days
Monaco International Business € 25 3-5 working days
San Marino International Business € 25 3-5 working days
Vatican City State International Business € 25 3-5 working days
Americas International Business € 25 3-5 working days
Rest of the World International Business € 35 3-7 working days
Austria Czech Republic France United Kingdom
Lithuania Poland Slovenia Ireland
Belgium Denmark Germany Italy
Luxembourg Portugal Spain Latvia
Bulgaria Estonia Greece Netherlands
Malta Romania Sweden
Cyprus Finland Hongary
IMPORTANT DELIVERY INFORMATION
• Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
• We aim to dispatch all orders within 24 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.
• All orders require a signature upon receipt.
• We are unable to redirect orders once items have been dispatched.
We offer standard free shipping to Europe and free worldwide shipping on all orders over €250.
From time to time, Walsh Products runs free shipping promotions. To be notified by email, simply sign up for our weekly newsletter bottom right of our homepage. Please note that free shipping will be applied to your order on the payment page.
Walsh Products insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for exmple a gift order) then the person who signs for the packge confirms receipt and is accountable for the package.
TAXES AND DUTIES
Taxes and duties are calculated according to your shipping destination and itemised on the Order Summary page at the bottom.
Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.
The following countries are shipped to on a DDP (Delivery Duty Paid) basis:
European countries as specified above
If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. As we are unable to advise the amount this may be, we apologise for any inconvenience this may cause you.
You have the right to cancel your order with us, provided you give us written notice within 10 days of receipt by email to: firstname.lastname@example.org.
For orders cancelled within the 10 day period, we will issue you with a refund or store credit ( including the shipping cost). However, you will need to return the entire order to us in good condition.
Information on returns can be found in our FAQ and on the note added to your order.
All items must be returned unused and in their original condition and packaging, from the original delivery country. We recommend that you insure the return shipment of the goods and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain proof of sending. Refunds and store credits will be issued within 10 days of us receiving your cancellation notice. If we do not receive the cancelled order back, we will arrange to have it collected from you at your cost.
Items should be returned unused and with all Walsh Products and designer tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a store credit refused. Where provided, belts and any designer packaging such as dust bags, and other tags should be included with your return.